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Terms of Service

The rules, responsibilities, and obligations for using the TechMaarkai platform.

๐Ÿ“… Last Updated: March 1, 2026๐ŸŒ Applies to: wa.techmaarkai.com

Table of Contents

  1. Acceptance of Terms
  2. Description of Services
  3. Eligibility & Account Registration
  4. Google Workspace Integrations
  5. WhatsApp Usage & Compliance
  6. Prohibited Uses
  7. Payments & Subscriptions
  8. Intellectual Property
  9. Disclaimers & Limitation of Liability
  10. Termination
  11. Governing Law & Disputes
  12. Changes to These Terms
  13. Contact Information

1Acceptance of Terms

By accessing or using TechMaarkai's WhatsApp Business Automation platform at wa.techmaarkai.com ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not access or use the Service.

These Terms apply to all users, including businesses and individuals who register an account, connect third-party services (e.g., Google Workspace), or use any feature of the platform.

By using Google Sign-In or connecting Google Workspace integrations on our platform, you also agree to Google's Terms of Service and consent to data access as described in our Privacy Policy.

2Description of Services

TechMaarkai provides a WABA (WhatsApp Business API) platform that enables businesses to:

  • Send and receive WhatsApp messages via the official Meta WhatsApp Business API
  • Create and manage automated messaging campaigns and chatbots
  • Manage external leads and customer relationships (CRM)
  • Integrate with Google Sheets for data import/export
  • Sync contacts from Google Contacts for outreach
  • Schedule follow-ups and meetings via Google Calendar
  • Access analytics, reports, and team collaboration tools

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3Eligibility & Account Registration

To use TechMaarkai, you must:

  • Be at least 18 years of age
  • Be a registered business entity or authorized representative of one
  • Provide accurate, complete, and current registration information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized access to your account

You are responsible for all activities that occur under your account. TechMaarkai reserves the right to refuse service, terminate accounts, or remove content at our discretion.

4Google Workspace Integrations

TechMaarkai allows you to connect your Google account to enable certain features. By authorizing these integrations, you agree to the following:

  • Google Sign-In: We use your Google identity (name, email, profile photo) to authenticate you. We do not store your Google password.
  • Google Sheets: We access only the sheets you explicitly select. You are responsible for the accuracy and legality of data in your sheets.
  • Google Contacts: We import contacts only as authorized by you. You represent that you have the legal right to use these contacts for WhatsApp outreach.
  • Google Calendar: We create or read events only with your permission. Events created by TechMaarkai will be clearly labeled.

You may disconnect Google integrations at any time from your account settings or via your Google Account permissions page. Disconnecting will disable affected features but will not affect your core TechMaarkai account.

Our use of Google user data complies with the Google API Services User Data Policy, including Limited Use requirements. Google user data is not used to serve ads or shared with third parties beyond what's necessary to operate the service.

5WhatsApp Usage & Compliance

TechMaarkai operates on the official Meta WhatsApp Business API. As a user, you agree to:

  • Comply with WhatsApp Business Policy and Commerce Policy
  • Only send messages to contacts who have explicitly opted in to receive communications from you
  • Not send spam, unsolicited bulk messages, or misleading content
  • Not use the platform to promote prohibited industries (drugs, weapons, adult content, gambling, etc.)
  • Honour opt-out requests promptly and maintain a suppression list
  • Use only approved WhatsApp message templates for outbound messaging

Violation of WhatsApp policies may result in account suspension by Meta and/or termination of your TechMaarkai account without refund.

6Prohibited Uses

You agree not to use TechMaarkai to:

  • Violate any applicable local, national, or international law or regulation
  • Harass, abuse, threaten, or harm any individual or group
  • Transmit unsolicited commercial messages (spam)
  • Collect or harvest personal data without proper consent
  • Circumvent security measures or attempt unauthorized access to systems
  • Upload malicious code, viruses, or harmful content
  • Impersonate any person, business, or entity
  • Resell or sublicense the Service without our written consent
  • Use the platform for any activity that violates Meta/WhatsApp policies

We reserve the right to investigate and terminate accounts engaged in prohibited activities, and to cooperate with law enforcement authorities.

7Payments & Subscriptions

TechMaarkai offers subscription-based plans. By subscribing:

  • You authorize us to charge your payment method on a recurring basis per your chosen billing cycle
  • All fees are exclusive of applicable taxes unless stated otherwise
  • Subscription fees are non-refundable except as required by applicable law or as stated in our refund policy
  • You may cancel your subscription at any time; access continues until the end of the billing period
  • We reserve the right to change pricing with 30 days' advance notice

Payment processing is handled by secure third-party payment gateways. We do not store your full card details.

8Intellectual Property

All content, code, branding, and technology comprising TechMaarkai is owned by us or our licensors and is protected by applicable intellectual property laws. You may not:

  • Copy, reproduce, or distribute our proprietary software or content
  • Reverse-engineer or decompile any part of the platform
  • Use our trademarks, logos, or brand assets without written permission

You retain ownership of all data you upload to TechMaarkai (messages, contacts, sheets). You grant us a limited, non-exclusive license to process and store this data solely to provide the Service.

9Disclaimers & Limitation of Liability

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, TechMaarkai shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, goodwill, or business opportunities
  • Damages arising from your reliance on third-party services (WhatsApp, Google)
  • Service interruptions, outages, or errors beyond our reasonable control

Our aggregate liability to you for any claim shall not exceed the amount you paid us in the 3 months preceding the claim.

10Termination

Either party may terminate the agreement at any time:

  • By you: Cancel your subscription and delete your account from account settings or by emailing support
  • By us: We may suspend or terminate your account immediately if you violate these Terms, WhatsApp policies, or applicable law

Upon termination, your right to access the Service ceases immediately. We will handle your data per our Privacy Policy and applicable data protection laws. Provisions that should survive termination (IP, disclaimer, governing law) shall do so.

11Governing Law & Disputes

These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of India.

Before initiating formal proceedings, we encourage you to contact us at support@techmaarkai.com to resolve disputes informally.

12Changes to These Terms

We may update these Terms from time to time. For material changes, we will provide at least 14 days' notice via email or a prominent platform notice. Your continued use after the effective date constitutes acceptance of the revised Terms.

We recommend reviewing these Terms periodically. The "Last Updated" date at the top of this page reflects the most recent revision.

13Contact Information

For questions about these Terms of Service, please contact us:

  • Email: support@techmaarkai.com
  • Website: wa.techmaarkai.com
  • Platform: TechMaarkai WABA โ€“ wa.techmaarkai.com

Questions about our Terms?

Reach out before formal proceedings โ€” we prefer talking it through.

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